ABOUT FAMELI CATERING
Fameli Catering was a famelies with creative diversity. Established in 2025, Fameli Catering contains 20 animator, artist, and music producer who are ready to make your ideas come true.We have a lot of services, including :
Music Video | Illustration | Live2D Animation | 3D | Music Producing | Promotional Video | etc.We're ready to make your ideas perfect with great communication and work.
FAMELI CATERING'S TERMS OF SERVICE
- Ownership and Credit -
➜ Ownership Rights : Upon completion, the copyright of the work remains with Fameli Catering. You, the client, will receive a non-exclusive, non-transferable license to use the work according to the agreed-upon terms. Do not claim our work as your own.➜ Proper Credit : When using the work publicly (social media, personal use, etc.), you must credit Fameli Catering and include our social media handle or website link where applicable.➜ Anonymous Credits : If you would like to keep us anonymous in the credits, we are happy to do so, but there will be additional charges for this request to ensure proper compensation for our work.
- Commission Slots and Process -
➜ We accept commissions at any time, and the "first-come, first-served" rule does not apply. Once the project is confirmed, the client is responsible for providing all required assets and setting a realistic deadline. Based on the assets and deadline provided by the client, we will adjust the estimated start and completion times accordingly. If the client does not provide a specific deadline after submitting the assets, we will use the standard time estimate according to the type of project.➜ Project Scheduling : Upon confirmation of payment, we’ll add your project to our calendar, and you’ll receive periodic updates to keep you informed of our progress. Deadlines are important to us, and we will strive to meet them—however, please note that creative work can take time.
- Pricing and Payments -
➜ Upfront Payments : To begin work, we require full payment at the end for all commissions.➜ Price Changes : Prices are subject to change based on the complexity of the project, additional requests, and any changes to the scope of the work.➜ No Refunds : Once the commission has begun, we do not offer refunds. We ask that clients carefully consider their budget and project scope before proceeding. If the project is canceled before work has begun, the client will receive a full refund.➜ Late Payments : If payment is not received within one week of invoicing, client will not receive the final high-quality HD version of the project.➜ Tax Responsibility : All taxes and platform-related transaction fees (e.g., PayPal fees, VGen service taxes) are the sole responsibility of the client. Please be sure to include these considerations in your payment.
- Contract & Legal Responsibility -
➜ Non-Disclosure Agreement (NDA) : We are open to signing and providing an NDA (Non-Disclosure Agreement) to ensure mutual confidentiality and secure our working relationship. Both parties will be bound by the terms stated in the NDA contract.➜ Shared Risks and Responsibilities : All risks and consequences arising during the commission process will be handled jointly, based on the written agreements outlined in the contract and/or in our external terms and conditions.
COMMISSION GUIDELINES
1. Asset Submission
➜ Required Assets : Before we begin, you must submit all necessary assets to ensure a smooth production process.
This includes, but is not limited to: Illustrations, logos, and branding materials Audio (for MV or animation) Storyboard or concept notes.➜ Quality of Assets : We ask that all assets be in high-resolution. If you’re submitting audio, please make sure it’s the final mix, as any revisions to audio can delay the project.
2. Concept and Design Direction
➜ Clear Instructions : Please provide clear and detailed instructions for your project. This includes your vision for the work, preferred style, colors, and mood.➜ Creative Freedom : We reserve the right to exert creative freedom in our projects unless the concept is locked, such as for MV lookalikes or highly specific concepts. While we welcome your ideas and input, please trust that we will enhance the work with our expertise.
3. What we need from you?
To help us provide the best results, please submit the following :
➜ High-quality assets (art, logos, references)
➜ Final mixed audio (if applicable)
➜ Storyboard/Concept (if available)
➜ Clear idea or vision for the project, including style, colors, and overall feel
4. Workflow and Delivery Timeline
➜ Estimated Turnaround : Our typical turnaround time is 2-4 weeks.➜ Delivery Method : The completed project will be delivered via Google Drive in .mp4 format (or another format if requested).➜ Payment : All payments are processed through PayPal. An invoice will be sent upon confirmation of the commission.
MUSIC VIDEO COMMISSIONS - DETAILS
1. Progress Updates and Approval
➜ Initial Updates : We will provide updates during the process if we encounter any uncertainties or need your approval for certain elements. If everything is clear, we’ll continue working and share progress after completing major portions of the work.➜ Final Preview : After we complete the project, we will send you a low-quality preview to review. Once full payment is received, we will deliver the high-quality final version via Google Drive or your preferred method.
2. Rush Commissions
➜ Rush Orders : We accept rush commissions, but please note that these projects require a clear vision or storyboard. Rushing through the process does not mean skipping creativity. Rush fees will apply depending on the urgency and complexity of the work.➜ Creative Process : Rushing does not mean compromising the quality or creativity of the work. We may still require sufficient time to craft the best outcome.
3. Revisions and Concept Changes Revision Policy
Revisions Initial Sketch Approval : We include up to three rounds of revisions for each project. These revisions are categorized as follows:
➜ Minor Revisions (e.g., minor errors, typo adjustments) :No fees or restrictions apply.
➜ Major Revisions (e.g., significant adjustments, refinements, or modifications to existing content) : Up to three free rounds of revisions are included.Major revisions do not include re-creating entire scenes or starting from scratch.Any additional revisions beyond the three free rounds will incur extra charges.After the initial three rounds of revisions (whether minor or major), any further changes will require additional fees
ILLUSTRATION COMMISSIONS - DETAILS
1. Style & Concept
➜ Style Guide : Please note that the art style is already confirmed to be anime. Reference images are highly encouraged to avoid miscommunication.➜ Creative Flexibility : Unless concept-locked, we reserve the right to add artistic interpretations to the final result. We want to deliver something both accurate to your vision and uniquely crafted by our illustrators.
2. Final Artwork
➜ The final artwork will be delivered in high-resolution PNG format by default. However, if the client requests a different format (e.g., PSD, JPEG, etc.), we will deliver the file in the requested format to meet their specific needs.➜ Commercial Use : If the artwork is to be used for merchandise, streaming assets, or branding, please notify us in advance. Additional commercial licensing fees will apply.
3. Revisions Initial
Sketch Approval : We will share an initial sketch for approval before continuing to the coloring phase. Small adjustments are allowed during the sketch phase.
- CONTACT US -
Gmail
[email protected]
Discord
@ryanalfin @qyrith